I felt compelled to share my frustrating experience as a caution to others who might want to shop remotely. I heard wonderful things about this local boutique, but when I tried to place an online order from out of state, I hit a major roadblock. The entire experience of trying to locate their digital storefront was a major letdown. My immediate feeling and conclusion were exactly this: “Hi, Purdy Girl, I've been trying to find your website and Facebook page, but I haven’t been able to locate either. Having an online presence is really helpful in today’s digital world — it can help boost sales and reach more customers.” I was so disappointed that I couldn't access their beautiful products virtually, which is why I immediately reached out to customer service to try and figure out why they were completely invisible online. Customer: I am so frustrated. I can’t find a functional website or any active social media links where I can view your current inventory or place an order. Is there an issue with your online presence? CS Rep: I sincerely apologize for the difficulty and frustration you’re experiencing. Currently, we operate primarily through our physical location, and while we are developing our full e-commerce site, our online visibility is unfortunately very limited. Customer: Limited is an understatement. In this digital world, not having a proper website means losing a ton of business! How am I supposed to see your full range if I live out of state? CS Rep: That is a very valid point, and we are working to remedy that immediately. For now, I would be happy to facilitate a personalized virtual shopping appointment for you via video call, or I can email you high-resolution photos of specific items you are interested in. Customer: That's better than nothing, but please know you are missing a massive opportunity. I just wanted to quickly browse dresses, not schedule a full consultation just to shop. CS Rep: I completely understand your preference for self-service browsing. Thank you for this critical feedback; we will escalate this request immediately. We hope to have our full digital catalog available for browsing very soon. If you have any inquiries pertaining to where by and how to use https://www.gracequeens.com/, you can get in touch with us at our web site. The reason I left this review on the website is to hopefully prevent others from falling into the same trap of thinking they can shop this beautiful boutique remotely.\